airlines and chili
People/friends think I am so nice. At least they let me think that. Today I called KLM/NWA to ask about the weight limit for our luggage and the cost of bringing an extra bag....seems we need to do that.... Well after the 6th "yes" and 6th time of stating and then I admit yelling the confirmation number into the phone receiving a calm, nice but not real voice saying each time, "sorry, my mistake let try again" I was unrecognizable even to myself. I realized I was screaming at a recording but couldn't help myself. Once I was finally put through to an agent (oh this was my second call because the first time we got disconnected) I noticed my seat assignments were gone, then I got this strange silence on the other end. I asked what was up and they said calmly, "there is a problem with you flight from Atlanta to Nairobi" How could that be I said. I booked these flights in April. No response just a connection to 'international". There I repe...